Venue Rental Feedback Form

1. Where was your event held?*
Community Room—FullCommunity Room-NorthCommunity Room-SouthClassroom #1Classroom #2Classroom #3Gym

2. When was your event held?*

3. How did you hear about our venue?*
StaffFriends/RelativesWebsiteOnline SearchWalk-inTropicana Email BulletinPrevious Event AttendeeOther - please specify below

4. You chose this venue because of:*
Brand ImageValue for MoneyLocation/ProximityInfrastructure/FacilitiesServices - Catering, Food & Beverage, PlannerRecommendationOther - please specify below

Booking Process*
ExcellentGoodAverageBelow AveragePoorN/A

Staff Courtesy & Helpfulness*
ExcellentGoodAverageBelow AveragePoorN/A

Service Responsiveness*
ExcellentGoodAverageBelow AveragePoorN/A

Interaction with Tropicana Representative*
ExcellentGoodAverageBelow AveragePoorN/A

Cleanliness & Hygiene*
ExcellentGoodAverageBelow AveragePoorN/A

Billing Process (Promptness & Accuracy)*
ExcellentGoodAverageBelow AveragePoorN/A

Overall Experience*
ExcellentGoodAverageBelow AveragePoorN/A

6. Would you recommend us to your contacts?*
YesNo

7. Do you have any other comments & suggestions you would like to share?

8. Would you be willing to provide a testimonial? If you answer ‘yes’ please leave your testimonial in the box below:
YesNo

9. Can we use your feedback for promotional purposes?*
YesNo